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Single person discount review

The online review form is currently unavailable.

Our online system is currently unable to log back Single Person Discount reviews automatically. This is being investigated by the Council’s software supplier. In the meantime, to submit your review response, please email [email protected], quoting your Council Tax Account Number along with a short statement to confirm if you remain the sole occupier of your home.
If you are not the only occupier over the age of 16, please provide the details of who else lives with you, along with the date they moved in or are due to turn 18 (if currently 16/17 years old).

We are conducting a review of Council Tax accounts where a single person discount has been claimed.

This is to ensure that residents are receiving the correct amount of discount and that our records are accurate.

Why have I received a letter?

If you have received a review letter, it means you are currently claiming a single person discount as the only adult resident at your address. We have a duty to review this to ensure that your circumstances haven’t changed and that you still qualify for this discount.

What you need to do

You will need your Council Tax account number from the review letter or from your bill to do this.

If there is more than one adult living at your property, then provide details of who they are and when they moved in/turned 18.

If you are a sponsor for the Homes for Ukraine scheme

If you are normally the only adult in your home, but you're acting as a sponsor to a Ukrainian person or family within your home, you are still entitled to the single person discount and do not need to declare this. You still need to complete the review.

The government changed the legislation so that people opening their homes to this vulnerable group are not penalised by having any Council Tax discounts removed.

If you don’t complete the review

We will send you one reminder letter asking you to complete the review.

If you do not complete a review, we will assume that your circumstances have changed and will remove your discount and issue a new bill.

If you have already informed us about a change

Still complete the review and include all details of the changes.