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Operator licences

A private hire operator licence is required to enable a private hire vehicle to be dispatched to a customer. A private hire operator must make sure that every private hire vehicle dispatched is licensed and driven by a person who holds a private hire or dual drivers licence.


You must operate your business at an address within the Cotswold District Council area.

How to apply

Complete a Disclosure and Barring Service (DBS) check

From 1 April 2018 all licence holders are required to sign up to the Online Update Service with the DBS so that the check remains active. A reference number must be provided to the licensing team to record on file.  If the licence holder fails to sign up to this service on renewal of their DBS (or issue for new applicants), the licence will be suspended. Please see the DBS website using the following link for further details:

Apply for a DBS check

Please note: if you are a licensed driver, or applying to be, and you intend to operate private hire vehicles you are not required to complete an additional DBS check.

  • Select: Disclosure and barring service (DBS) application
  • Enter the following details:
    • Organisation reference - COTSWOLD
    • Password – council

To process your application, you must send three forms of identification to the council offices. Applicants who hold a valid passport and drivers licence must present these as two of their three forms of ID. For a full list of ID that is allowed for a DBS check view Disclosure and Barring Service (DBS) guidance

If you have any previous cautions or convictions, these will need to be determined by a Licensing Sub-Committee. Please refer to our policy on convictions for more information.

Apply for a licence

Private hire operator licences are issued for either one year at a cost of £100 or 5 years at a cost of £400.

Once your DBS has been carried out (if required), please return your completed application form and fee  by:

  • email (pay by phone) to ers@cotswold.gov.uk
  • post to Licensing, Environmental and Regulatory Services, Trinity Road, Cirencester, GL7 1PX

Your licence will be processed within two working days.

Renewing an operator licence

Renewal of an operators licence costs £100 for a one year licence or £400 for a five year licence

Please make sure that you know your licence expiry date. Renewal documents will not be provided so as the licence holder it's your responsibility to:

  • download the application form from this page
  • make sure you post or email the form to the Environmental and Regulatory Services (ers@cotswold.gov.uk) seven working days before the licence expires so we can process your renewal.

Immigration Act 2016 - proof of right to work

From 1 December 2016, applicants will be required to prove that they have the right to work within the UK. You will need to send in original documents for this check, please view the list of suitable ID below:

  • the list of valid ID documents (PDF 123KB)
  • If you have a permanent right to work within the UK, you will need to send in a form of ID from List A.
  • If you have a period of 'leave' you will need to send in a form of ID from List B, Group 1 or Group 2 depending on which group applies to you.

This check is only needed once and, if you have the right to work, won't be required for future renewals. If you have a period of ‘leave’ we will need to check each time the licence is renewed. We will keep copies of the documents on file for audit purposes and for potential information sharing with the Home Office.