Request a bin or recycling container
Order new and replacement containers
The delivery charge for recycling containers is £5.50. If you are in receipt of Council Tax Support or housing benefit you are eligible for a 50% reduction in the delivery charge. To ensure you receive this discount please provide your housing benefit or Council Tax Support claim reference number (5 digits) when completing the form.
Recycling boxes, food waste caddies and recycling bags can be requested and collected from our council office locations free of charge.
Ubico will only collect a maximum of 2 blue bags and 1 white bag per household.
Containers are usually delivered within 20 working days of being ordered.
Order a refuse bin
If you need to order a new refuse bin (due to damage or missing) please contact us.
Just moved in?
If you have just moved into a new build and have no containers, you’ll need to let us know so we can order what you need.
If you have a temporary need to dispose of extra waste, you can take it to one of the waste and recycling centres. You can also buy beige council-issue refuse sacks from us (£6 for five beige sacks which includes postage) to put out with your collection. Sacks must be purchased in advance by calling us. Our bulky waste service can also assist with large item collections.
Extra refuse bin or sacks / additional capacity
The following households may be eligible for an extra bin or sacks if:
- there are 5 or more permanent residents living at the address
- there are 2 children (under the age of 4 years old) who are using nappies, living with 2 or more adults
An extra bin or sacks are only for those in genuine need. We expect you to make every effort to recycle your waste before making this request. If granted, checks may be made by us on your ongoing need, and suitability for the service.
You will need to inform us of any future changes in circumstances. We maintain the right to downsize or remove containers if we find the need is no longer required.
We reserve the right to request proof of eligibility for this service at any time.