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If your property has recently been flooded, please let us know so we can record your issue and help assist with any support and advice: Report flooding form. Further support can be found on our flooding advice pages.

Getting rid of large items

If you have a large item which you are unable to take to a recycling centre you can book a bulky waste collection.

Charges for bulky waste collection

The cost is £27.50 for up to three items. Additional items will be an extra £5.50 each. We can collect a maximum of six items. Council tax and housing benefit claimants who provide their claim reference number when booking the service will receive a 50% reduction.  See details below of what we can and can't collect.

Please note: This collection service is not available on bank holidays.

Book a bulky waste collection

Collections are from 7am and you will need to leave the items where they can be easily accessed, for example, where you normally leave your bins. We cannot help with moving them from your house.

We are unable to collect commercial waste or do house clearances.

What we will collect

The types of items we are able to collect:

  • furniture: for example, tables, chairs, drawers, bed frames or bases, mattresses, shelves, mirrors
  • white goods: for example, fridges, washing machines
  • large electrical items: for example, televisions, microwaves, electric fires
  • outdoor equipment: for example bikes, lawnmowers (not ride-on), children’s play equipment

What we cannot collect

We are unable to collect the following:

  • kitchen units
  • bathroom suites
  • plasterboard
  • flooring
  • windows
  • bricks and blocks
  • radiators and night storage heaters
  • sheds
  • DIY waste

Terms and conditions

All items must be presented together outside for collection by 7am on the agreed day of collection.

All items must be:

  • accessible at the kerbside, if this is not possible or your property is accessed by a private road contact us before booking.
  • easily accessible for the Recycling Operatives
  • presented in a safe fashion which does not cause any obstruction or danger to the public
  • emptied before collection

If that will not be possible call us on 01285 623000 because we may not be able to collect your items.

This service is for household items from residential premises only and no DIY, commercial or industrial waste will be collected.

All items must match the description given at the time of booking the bulky item collection.

Once booked, no amendments can be made to the booking and no refunds are given. If items are left out for collection and are taken before the collection date, no monies can be refunded.

We reserve the right to cancel or amend the booking.