Social media - rules and guidance

We are using social media sites such as Twitter to connect with local residents, businesses and visitors.

Follow us on Twitter

Rules and guidelines

Most online communities have their own rules and guidelines, which we will always follow. We expect all postings to be civil, tasteful and relevant at all times. We reserve the right to remove any contributions that break the rules or guidelines of the relevant community, or when any of the following occur:

  • Posting messages that are unlawful, libellous, harassing, defamatory, abusive, threatening, harmful, obscene, profane, sexually oriented or racially offensive.
  • Swearing.
  • Posting content copied from elsewhere, for which you do not own the copyright.
  • Posting the same message, or very similar messages, more than once (also called "spamming").
  • Publicising your, or anyone else's, personal information, such as contact details.
  • Advertising products or services.
  • Impersonating someone else.

Our social media pages are managed by Council officers to provide information, answer questions and listen to people’s views. We cannot express political opinion or be drawn into a political debate but we can forward people’s views to elected Councillors.  

Connecting with a social media account does not mean that Cotswold District Council endorses or recommends their goods or services. Cotswold District Council is not responsible for the quality or reliability of the product or services offered.


Please take care not to make libellous statements. In law this means a statement that lowers the reputation of a person or organisation in the eyes of a reasonable person. By publishing such a statement the Council employee and the Council itself can both get into serious trouble. We will therefore take down any statement that could be deemed to be libellous.

Pre-election publicity rules

In the six-week run up to Local, General or European elections,   Councils have to very careful not to do or say anything that could be seen in any way to support any political party or candidate. We will continue to publish important service announcements using social media but may have to remove responses if they are overtly party political

For further information contact communications on 01285 623120.

Cotswold District Council
Trinity Road