National recognition for pioneering 2020 partnership
Release date: 2 November 2016
A partnership that has transformed regulatory services and delivered 36% of efficiencies has been shortlisted for two national awards.
The Environmental and Regulatory Services (ERS) group - a partnership between Cotswold, West Oxfordshire, and Forest of Dean District Councils - currently delivers environmental health, licensing, and building control services. The partnership went live in April 2016 following the conclusion of a two year transformation project, and is on track to deliver £8.5M of savings over the next ten years. It was announced this week that the partnership has been shortlisted for two Local Government Chronicle Awards – Team of the Year and Efficiency; the winners will be announced in Spring 2017.
David Neudegg, the Managing Director of the 2020 Partnership Group, which delivers local government services to seven local organisations in Gloucestershire and Oxfordshire, said:
”The ERS group has transformed how services are delivered with a greater focus on the customer journey and experience and the introduction of a business support team.”
The savings have been achieved by using resources more effectively, including the sharing of managers, technical staff, and back office systems. Staff from all three ERS partner councils work together to meet service demand and manage risk, but customers are still able to contact the service through their local council because officers are based locally, enabling them to respond quickly to critical incidents.
Cllr Chris Hancock, Cabinet Member for Enterprise and Partnerships at Cotswold District Council, added:
“We are delighted that the pioneering work of the ERS group has been recognised nationally. We are fully behind the Government’s commitment to reducing ‘red tape’ and bureaucracy, and the ERS group has helped us meet that goal by making many council services more user-friendly and efficient for both residents and businesses. The creation of this partnership has also allowed us to share technical resources, gain more resilience, and helps provide a more effective response to critical high risk incidents.”
The Local Government Chronicle Awards ceremony takes place at Grosvenor House, London on evening of 8 March 2017. For more details please see https://awards.lgcplus.com/